Bromsgrove Garden Ornaments (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, interact with us online, or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.

  • Non-Personal Information: Browser type, IP address, device information, pages visited, and cookies to improve your browsing experience.

  • Communication Data: Messages, inquiries, or feedback submitted through our contact forms, email, or social media.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you regarding your purchases, inquiries, or support requests.

  • To improve our website, products, and customer experience.

  • To send you promotional offers, newsletters, or updates (only if you have opted in).

  • To comply with legal, regulatory, and tax obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

  • Service Providers: With trusted third-party partners (such as payment processors, shipping companies, or website hosting providers) who assist in operating our business.

  • Legal Requirements: When required by law, regulation, or to protect our rights and property.

  • Business Transfers: In the event of a business sale, merger, or acquisition, your data may be transferred as part of the assets.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Enhance user experience.

  • Analyze traffic and website performance.

  • Personalize content and offers.

You may disable cookies through your browser settings, but this may limit some features of the website.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, please note that no method of online transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data.

  • Opt out of marketing communications at any time.

  • Restrict or object to how we process your data.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our website and services are not directed toward children under 13 (or the applicable age of consent in your region). We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Bromsgrove Garden Ornaments